Privacy Policy
This Privacy Policy explains how Guru Parampara collects, uses, stores, and shares information when you use Guru Parampara on mobile or web.
Information we may collect
- Account information such as name, email address, profile image, and sign-in provider details
- Profile details you choose to provide, including birth details, gender, city, language, and preferences
- Consultation-related data such as bookings, chat messages, call session metadata, uploaded media, and support requests
- Device and technical data such as device identifiers, app version, IP address, push notification token, crash logs, and analytics events
- Approximate or precise location only when your device allows it and the feature requires it
- Purchase and subscription metadata from Google Play or other supported billing partners; we do not store your full card number
- Camera, microphone, and file access only when you initiate features that need them
How we use information
- To create and manage your account
- To deliver app features, consultations, bookings, reminders, and support
- To personalize language, city, content, and recommendations
- To process purchases and reduce fraud
- To maintain security, performance, and legal compliance
- To send service notifications and, where permitted, promotional communications
Sharing of information
We may share data with service providers that help us operate the app, such as cloud hosting, analytics, customer support, notifications, authentication, advertising, and payment partners. We may also share information when required by law, to enforce our terms, or to protect users and the platform.
Data retention
We retain information for as long as needed for service delivery, security, dispute resolution, taxation, and legal obligations. When accounts are deleted, some records may be retained for a limited period where required for fraud prevention, payment reconciliation, backups, or law.
Your choices
- You can review and update certain profile details from the app
- You can control app permissions from your device settings
- You can unsubscribe from promotional messages where available
- You can request account deletion from inside the app and through our external deletion page
Children
Guru Parampara is not directed to children under the age required by local law to create an account without guardian consent.
Contact
For privacy questions or requests, contact support@guru-parampara.com.